Netiks 360CRM | A Deep Knowledge of your Customer Preferences & Behavior
Home Products Netiks 360CRM
X
GO

Netiks 360CRM

Products   >   Netiks 360CRM
October 03, 2023

Retain your Customers
through our CRM 360 Leading Technology

Notice a Remarkable Lift in Productivity & ROI

Netik 360CRM - Notice a Remarkable Lift in Productivity & ROI

 

Overview

A good Customer Relationship Management system is about treating a multitude of customers as if they were unique. A great Customer Experience requires a deep knowledge of your customer preferences, behavior and short-term expectations. Today’s technology makes it possible to analyze customer behavior on electronic channels, social media and conventional channels such as branches or call-centers. Big data analysis, machine learning and geo-localization of customers on the move are leveraged to anticipate customer preferences and determine the next recommended action.

Netiks leveraged its experience in these technologies and built Netiks 360CRM solutions on top of Microsoft Dynamics 365, a leading CRM platform (As par Gartner and Forrester reports).

Benefits

With Netiks 360CRM our clients have reported an increase in sales (30%), a decrease in issue resolution time (20%), and much more productive marketing actions. Netiks 360CRM brings a higher customer retention rate and a greater profitability.

Request a Demo
 

 

Elevate Customer Relationship Management with Netiks 360CRM

Unlock the Power of a Unified CRM Platform

In today's dynamic business landscape, delivering exceptional customer experiences is non-negotiable. Harness the potential of advanced technology to analyze customer behavior across digital channels, and traditional touchpoints such as branches and call centers. Netiks introduces the Netiks 360CRM, a game-changing solution built on the renowned Microsoft Dynamics 365 platform, as recognized by industry leaders like Gartner and Forrester.
 

Discover the Benefits

Clients who have embraced Netiks 360CRM have reported remarkable results:

  • Sales Boost: Witness a remarkable 30% increase in sales.
  • Efficiency Gains: Slash issue resolution time by a substantial 20%.
  • Marketing Mastery: Transform your marketing initiatives into powerful drivers of success.
  • Enhanced Customer Loyalty: Achieve higher customer retention rates.
  • Greater Profitability: Drive your bottom line up significantly.

 

Explore Our Products

Netiks 360CRM offers a comprehensive suite of solutions tailored to various industries, including banking, insurance, real estate, government and education. Our offerings include:

?Netiks 360Bank

  • Know Your Customer (KYC)
  • FATCA and GATCA (CRS) Management
  • Account Opening
  • Retail Customer 360 View
  • Corporate Customer 360 View
  • Corporate Financial Analysis
  • Customer Journey analysis and optimization
  • Sales Process Management
  • Sales Recommendations for cross-selling and up-selling
  • Integrated Marketing Campaigns management
  • Service and Sales Requests automation in Call centers
  • Service Level Agreements (SLA) monitoring
  • Reports, Dashboards and Business Analytics

  • Customer Management (also Broker, Third Party Administrators, Service Providers)
  • 360° View of Customers (Policies, share of wallet, Burning cost, ...)
  • Policy, Claim and Contract Management
  • Sales Process automation
  • Customer Service and SLAs monitoring
  • Inspection and Expertise management
  • Marketing automation
  • Reports and Dashboards

  • Customer 360 View
  • Service Request and Process Management
  • Inspection Management
  • Licensing Management
  • Customer Care Management
  • Customer Portal
  • Payment Engine
  • Process Automation
Netiks 360Gov screen 1
 

 

Netiks 360Gov screen 2
 

 

Netiks 360Gov screen 3
 

  • Customer Management (also Brokers, Contractors, Owners, Tenants, Service Providers)
  • Property Management
  • Contract Management
  • Budget, Expenses & Proceeds Management
  • Inspection Management
  • Reports and Dashboards
Netiks 360RealEstate screen 1
 

 

Netiks 360RealEstate screen 2
 

 

One Platform, Infinite Possibilities

Consolidate customer data from various online sources, phone interactions, and walk-ins onto a unified platform. Key features of Netiks 360CRM include:

  • User-Friendly: A centralized, user-friendly interface.
  • BDC Management: Efficiently manage your Business Development Center (BDC).
  • Task Automation: Create follow-up tasks, emails, SMS, and telephone response templates.
  • Portfolio Management: Manage existing customer portfolios based on financing type, term, or vehicle.
  • Traffic Analysis: Evaluate the performance of advertisements and different traffic sources.
     

Experience the Future of CRM with Netiks 360CRM

Unlock the full potential of customer relationship management with Netiks 360CRM. Elevate your business development, enhance customer experiences, and drive growth. Our platform offers a 360-degree view of your customers, empowering you to make data-driven decisions and achieve remarkable results. Get started today.
 

Resources Center

Netiks 360RealEstate Brochure
 

360RealEstate Brochure

Sustaining customer relationships
 

Netiks 360Bank Brochure
 

360Bank Brochure

Each customer is unique
 

Netiks 360Bank Video
 

Netiks 360Bank Video

A delightful customer experience