Customer Intelligence is the art of collecting and deciphering vast amounts of customer data, sourced from both internal and external channels. It is a strategic cornerstone for businesses aiming to, not just survive, but thrive in a fiercely competitive environment.

The true potential of digital technology lies in its ability to revolutionize the physical world, fostering productivity, innovation, and meaningful outcomes. In this pursuit, artificial intelligence (AI) plays a vital role in numerous complex digital transformation (DX) applications. Without AI, the digitization of products and processes would generate overwhelming volumes of data that would be impractical for humans to analyze and respond to within a reasonable timeframe. AI empowers us to ext...

“Digital Transformation” is a term that's become increasingly popular in the business world. In short, it refers to the process of leveraging digital technologies to transform an organization’s operations. This article will explore what digital transformation is, its different applications, and how it can help your business succeed.