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Fintech: Trends of the Future

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Fintech: Trends of the Future
Fintech is a term that has been coined by Peter Knight, an editor for the Sunday Times business newsletter in the 1980s, however, the term was fully adopted as a common term as recent as 2007. Fintech is a combination of two words “financial” and “technology”. Hence financial technology, in its core, is the set of algorithms and software that is utilized to provide financial services to consumers to better manage their financial operations and processes, establish new channels for transactio...
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The Evolution of Internet Banking

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The Evolution of Internet Banking
Since the year 2010, not so long ago in human history but quite outdated in technological terms, the banking sector underwent a shift to a new era where banking has become as easy as the tap of a button on your smart phone. What we call internet banking today, has gone through an incredible development journey that goes back to the 1970s…   Let us explore this journey and highlight the key milestones of internet banking.
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07

Shaping Business with Artificial Intelligence

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Shaping Business with Artificial Intelligence
To understand how Artificial Intelligence is becoming increasingly important in the business world we must first introduce two terms that are machine learning and deep learning, which are becoming of paramount importance to maintain competitive advantage in today’s rapid markets.
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17

10 Benefits of Using a CRM

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10 Benefits of Using a CRM
Customer Relationship Management is of paramount importance for any business that seeks to thrive in today’s, extremely volatile, markets. Does your business have a CRM? If you aren’t already utilizing this crucial software, then this article may well change your mind. For a business to appreciate the benefits of a CRM you would first need to understand what a CRM is. Customer Relationship Management, hence CRM, is a state-of-the-art software that allows businesses and organizations to man...
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07

10 Tips for Choosing the Right CRM

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10 Tips for Choosing the Right CRM
Netiks International has been developing CRM solutions for a variety of industries like banks, insurance companies, educational institutions, and governmental sectors long enough to assure you that choosing a Customer Relationship Management (CRM) software for your business can feel very overwhelming. With so many options like Microsoft Dynamics 365, Salesforce, and Zoho, each having different feature and tool sets priced at different ranges, businesses struggle to identify which CRM best suits ...
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01

Microsoft Translator: A 100 Languages Milestone

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Microsoft Translator: A 100 Languages Milestone
Microsoft Translator which is part of the Microsoft Cognitive services launched in 2015 has leveraged AI technologies to enable businesses to translate between more than a 100 languages and dialects.
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Netiks is Participating in the First Mentorship Forum Middle East
Participating as Design Partners in the first Mentorship Forum Middle East, Kingdom of Bahrain. Organized by FinMark Communications and their strategic partners Tamkeen & NBB.
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Netiks Chatbot: multilingual, intelligent, interactive

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Netiks Chatbot: multilingual, intelligent, interactive
Genetiks Platform helps customers of Banks & Financial Institutions execute a multitude of tasks:
1- Apply for accounts, loans and cards
2- Pay Bills
3- Transfer Money...
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16

Monitor Chats, Chat & Live Support

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Monitor Chats, Chat & Live Support
With Genetiks Chatbot: Detect customer needs, chat with customers and promote your services. An agent can monitor Genetiks as it interacts with customers, jump into one or multiple chats, co-browse and assist customers, track visitors and view dashboards.
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Netiks is proud to be the partner of Bank of Beirut in their Digital Banking successes!
Today’s customers want speed and personalization in all services. That’s why Bank of Beirut optimized its processes to improve customer experience and interaction with the bank by developing the DiGi BoB chatbot on the Microsoft Azure Bot Framework.
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